Frequently Asked Questions
- What time is check in and check out?
- Check-in 12:00 (midday) and check-out at 12:00 (midday).
- Can I leave the room late?
- Upon request.
- Can I choose the type of bed in my room? (Large bed – two beds)
- Upon request.
- Do the rooms have a balcony or terrace? Can I reserve one?
- No.
- Are there non-smoking rooms?
- Yes.
- How many storeys does the building have? Is there a lift?
- 8 floors. Yes, there is a lift.
- Is there air conditioning in the rooms? Does it work all year round?
- Yes.
- Is your hotel adapted for the handicapped?
- Yes.
- Can you keep my luggage when I leave the room?
- Yes.
- Is there a safe place to park my car? How much does it cost?
- In the garage of the hotel. €14.98 (2009).
- Does the hotel have an Internet or e-mail terminal for guests?
- Yes.
- Do you have high-speed internet in the room for my portable computer?Is it wireless?
- Yes. Daily cost €12.
- Do you have a quiet, romantic room? How can I reserve it?
- No.
- What languages are spoken in Reception?
- Spanish, English, French, German, Italian and Portuguese.
- Where may I rent a car?
- At reception.
- How far are you from the Puerta del Sol?
- 3,8 Km.
- How far are you from the Prado Museum?
- 4 Km.
- How much does a taxi from the airport cost? How long does it take?
- €25 to €30. Around half an hour.
- In what kind of a neighbourhood are you?
- Business area, next to Torre Picasso.
- I am travelling to attend a trade fair at IFEMA: will it be easy to reach from your hotel?
- Yes. There is a direct metro from Nuevos Ministerios to IFEMA exhibition centre.
Offers Hotel Gran Atlanta
